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 | |
| Company type | Private |
|---|---|
| Industry | Claims management |
| Founders | Henrik Zillmer, Nicolas Michaelsen and Greg Roodt |
| Headquarters | Berlin |
Key people | Tomasz Pawliszyn (CEO) Jimmy Maymann (Board member) |
Number of employees | Over 350 |
| Website | https://www.airhelp.com/en/ |
AirHelp is a online service that allow airline passengers to seek compensation for flight cancellations, delays, or overbookings.[1]
The company's initial focus was Europe where it uses European Regulation No 261/2004 to seek to obtain compensation that a passenger is entitled to in the event of denied boarding, cancellation, or a long delay of flights.[2] However, since 2020, AirHelp has broadened its service and also supports passengers with flights in the US, Canada, Brazil, Turkey and Asia.
The company was founded by Henrik Zillmer, Nicolas Michaelsen and Greg Roodt in 2013.[3]
- ^ Tims, Anna (2017-08-28). "Need help to claim after a flight delay? As firms cash in, beware the small print". The Observer. ISSN 0029-7712. Retrieved 2019-10-10.
- ^ Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91 (Text with EEA relevance) - Commission Statement, 2004-02-17, retrieved 2019-10-10
- ^ May, Kevin. "How I Got Here, episode 9 - Henrik Zillmer of AirHelp | PhocusWire". www.phocuswire.com. Retrieved 2019-11-02.