In social work, a caseworker is not a social worker but is employed by a government agency, nonprofit organization, or another group to take on the cases of individuals and provide them with advocacy, information and solutions. Also, in political arenas, caseworkers are employed as a type of legislative staffer by legislators to provide service to their constituents such as dealing with individual or family concerns. A social worker who works as a caseworker obtains social casework education and training naturally through their compulsory degree works. In social work, casework means to engage a client in learning their situation, to build a suitable plan of action, and helping the client to solve their problems through client commitment and use of their own and community resources, the coordinated service is called case management.[1] British MPs and members of the United States Congress often provide constituent services through caseworkers for better use of their allotted funds.
- ^ Johnson, Emmanuel Janagan; Huggins, Camille L. (2019-10-11). Social Casework Methodology: A Skills Handbook for the Caribbean Human Services Worker. Springer Nature. ISBN 978-3-030-27319-4.