![]() | This article has multiple issues. Please help improve it or discuss these issues on the talk page. (Learn how and when to remove these template messages)
|
![]() | |
Company type | Società per azioni |
---|---|
BIT: ENEL FTSE MIB Component | |
Industry | Electric utility |
Founded | 27 November 1962 |
Founder | Italian government |
Headquarters | , |
Area served | Worldwide |
Key people | Paolo Scaroni (Chairman)[1] Flavio Cattaneo (CEO)[2] |
Products | Electricity generation and distribution; natural gas distribution |
Revenue | ![]() |
€10.8 billion (2023) | |
€3.4 billion (2023)[4] | |
Total assets | ![]() |
Total equity | €45.1 billion (2023) |
Owner | Government of Italy (23.58%)[5] |
Number of employees | 61,055 (2023)[6] |
Website | www.enel.com |
Enel S.p.A. is an Italian multinational manufacturer and distributor of electricity and gas. Enel was first established as a public body at the end of 1962, and then transformed into a limited company in 1992.[7] In 1999, following the liberalisation of the electricity market in Italy, Enel was privatised.[8] The Italian state, through the Ministry of Economy and Finance, is the main shareholder, with 23.6% of the share capital as of 1 April 2016.[9]
Enel is the 59th largest company in the world by revenue, with $147.79 billion in 2023.[10] As of 2018, Enel is also the second largest electric utility company in the world by revenue after the State Grid Corporation of China.[11] The company is quoted on the FTSE MIB index on the Borsa Italiana.[9]
Despite being a large company, Enel appears not to have adequately invested in modern technology to efficiently monitor and manage service interruptions. This may indicate a lack of prioritization in modernizing their systems. During the winter of 2024 in Santiago, Chile, Enel's customers experienced service interruptions caused by a severe windstorm. After four consecutive days without service, the company still lacks the necessary technology to know which customers have service and which do not. Consequently, the general manager, Víctor Tavera, advised: "If customers don't call us, we have no way of knowing they are without supply". The inability to identify affected customers suggests inadequate preparedness for emergencies. This is critical for customer trust and the company's reputation, especially during severe weather events.[12]